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SummerStage of Delafield Seeks Box Office Manager

SummerStage of Delafield Seeks Box Office Manager

Box Office Manager - Job Description

The Box Office Manager is responsible for ensuring that anyone who interacts with the SummerStage Office or Venue, via phone or in person, has a positive experience. This includes assisting patrons with questions and ticket sales, assisting with Office tidiness & organization, and assisting Board of Directors and Artistic Director with small specific projects. The Box Office Manager may substitute as an Event Manager at the venue as necessary or desired.


  • Ability to provide excellent customer service
  • Ability to be a team player
  • Ability to handle exchange of money


Before Office Hours

  • Pick up mailbox keys from Office and collect mail from Delafield Post Office & Street Box.

During Office Hours

  • Check messages on phone and email. Log & respond accordingly.
  • Review previous night’s Event Manager report & follow up as needed.
  • Prepare cash for deposit and ensure seed money for next event is correct.
  • Greet any visitors in person and help with their needs & questions.
  • Perform Ticket Sales.
  • Ensure that The Box is stocked and prepared for events (includes charging devices).
  • Update window signage and sandwich board.
  • Create & send gift certificates and donation requests.
  • Tidy Office & note needed supplies.
  • Work on special projects from Board of Directors or Artistic Director.

After Office Hours

  • Drop off deposits at local bank branch.

Terms of Employment

Schedule & Length of Term

  • This is a seasonal position with potential to extend year-round.
  • Beginning early to mid-May, Saturdays 11am-1pm
  • Beginning May 30, 2019 through September 30, 2019 hold the following office hours:
  • Mondays - flexible, as needed
  • Thursdays & Fridays - 2pm-5pm
  • Saturdays - 11am-2pm

Rate of Pay

  • $10.00 / hour to be paid via direct deposit when payroll is processed on the 5th of the immediately following month.


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